Questions and answers about affordable energy efficient replacement windows
 

Advice and solutions to common window questions.

HOW DO I TILT MY WINDOWS?


WHAT IS THE BEST WAY TO CLEAN MY WINDOWS?

Use soap and water, or glass cleaner. Avoid abrasive cleaners and sponges.


HOW DO I REMOVE MY SCREENS?

On the sides of the screens you will see our stainless steel pull tabs.  Simply pull on the wire tabs. This compresses springs on the opposite side of the screen and allows for its removal. 


HOW DO I PUT THE SASH BACK IN MY WINDOW?


HOW DO I CLEAN THE WOOD INTERIOR LAMINATE AROUND MY WINDOW?

When cleaning the wood laminate interior surface or the glass, be sure not to use an abrasive cleaner (even SoftScrub), ammonia based cleaner or a dusting spray (Pledge). These can harm the wood laminate. A mild soap/water or vinegar/water mixture is all that is necessary to keep them clean. > Read more about laminate care.


I'M GETTING CONDENSATION ON MY WINDOWS. IS THAT NORMAL?

Interior or exterior condensation is not the fault of your new windows. This condition may not have existed with your previous windows because air was leaking through them at a great enough rate to evaporate the damp air before it condensed on your cold glass.

Polar Seal uses SuperSpacer®, the best condensation fighting air spacer available. Low'E' and Argon gas will also help to reduce the possibility of condensation. "Sweat" can be formed when the level of humidity in your home is high enough (around 40-50%) and the outside temperature has dropped low enough (0-15 degrees F) to cause the inside glass surface temperature to hit the "dew point" for the air temperature within your house. When that happens, the water vapor in the air condenses into the form of water on the coldest surface; glass.

To help reduce condensation turn down your humidifier, circulate the air in your home better (especially if you heat with a radiator), increase the temperature on your furnace, and leave curtains or blinds open so warmer air can circulate to the glass.

If you have hot water baseboard heating, this adds a tremendous amount of water to the air and does not circulate around the house well. Roof and soffit vents help allow moisture to escape your home. Gravel or "Michigan" basements allow for moisture to enter your home. Leaky basements can increase the level of humidity in your home resulting in increased condensation on your new windows.

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Technical Info and Test Data

U-Factor and the Energy Star® Program
A government program funded by the Department of Energy known as Energy Star, measures a windows value by its conductivity. In the northern United States, Energy Star mandates that a window must have a specific U-factor and SHGC in order to be compliant. All our windows and patio doors with double hardcoat low "E" and argon meet and exceed that standard in testing.

To see the test data, CLICK HERE.

Air Filtration
The American Architectural Manufacturer's Association says that if a window leaks .30 cubic meters of air per lineal foot of crack or less in a 15 mph wind test chamber, that's a good window. All our windows meet and exceed that standard in supplier generated testing. Test results range from 10-90% better than the limit, depending on the style, type and size of the window tested.

Water and Structural Load
Test results are both available. If you desire, please ask your sales representative and they will obtain that information for you.

 

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